We are learning together. Please feel free to ask us your question if the answer cannot be found here.
We try to get your items to you in a timely manner, but this is not always possible. There are multiple causes for delay.
If your items are being shipped via third-party (i.e. Canada Post or UPS) then there is extra steps.
There are many moving parts, some of which we have no control over.
It makes sense. Instead of 50 different pickups, they deal with one pick up. It is faster and easier. They just wheel our pallet of goods to the loading dock and we do the rest. For shipping, they no longer have to deal with chargebacks, customers looking for items, dealing with shipping companies and the costs of materials and people to pack and ship the items.
From London to Ottawa. This includes Toronto and the GTA, along the 401 and hwy 7. Down the 403 and 401. Not sure if we deliver to your house, just ask. Our deliveries outside the footprint are handled by companies like FedEx, UPS, USPS, and Canada Post.
Click here to see if we deliver to your postal code.