2026 - a reset year for us
2025 has been a year of growth. We could hardly keep up and want to say thank you. We have made some recent changes to address the growing pains, especially the customer experience.
2025 has been a year of growth. We could hardly keep up and want to say thank you. We have made some recent changes to address the growing pains, especially the customer experience.
Launching your auction startup comes with risks, and early costs matter. We understand. With our experience across numerous auction businesses, we offer practical guidance to help you avoid costly mistakes and build a sustainable foundation, without breaking the bank. Let’s navigate those early challenges together and set your auction up for success.
Our cataloging app (in beta) streamlines auction listing by providing descriptions, images, MSRP, along with barcode integration, enabling faster and more efficient posting.
We help online auctions streamline warehouse operations, managing inventory from arrival to customer delivery with software, picking slips, a customer app, and more.
We provide seamless item delivery through a scheduled pickup system and one-click delivery requests, fully integrated into the customer app for complete visibility to the auction.
As your first line of contact, we integrate directly into your auction to expertly manage customer issues, freeing your team to focus on current and upcoming auctions.
Let us help you set up a delivery service for most items. We will pick up the item, pack, and ship to your customers. No fuss or customer headaches, the customers book through our software and you don’t need to do a thing once we pick up the items.
Working we 3rd party companies like USPS and UPS, we ensure packages can be delivered in Canada and the US.
Please note there will be additional charges for brokerage and government fees applied by UPS to the delivery. These fees are not related to pkgPlace.
Due to new tariff regulations, especially on products made in China, many items are no longer duty-free. These policies are set by your country’s customs authority, and we recommend staying updated on applicable import duties and taxes through official government sources prior to booking any shipment with pkgPlace.
We understand this can be frustrating, but it’s part of the import process and applies to all packages entering the country under these conditions.
In most situations, customers are purchasing returned merchandise. This means these items are handled numerous times along the way. Although some auctions do test items, it is impossible to properly test all. Due to these complications and with the limited original packaging, we are no longer offering insurance on these items. These items are shipped at shipper’s risk. Please visit our terms and conditions for more information on this. http://pkgplace.com/privacy-policy/#terms
Payment is due upon receipt. Any item(s) associated with an unpaid invoice will be considered abandoned if full payment is not received within seven (7) calendar days of the invoice date.